case study

pride of place at Harrods
for Carrs Silver

Carrs Silverwear cutlery on a table

Carrs Silver is a prestigious silverware brand based in Sheffield. With an international customer basetheir products are world-renowned for their high quality and design.

We’ve been working with Carrs Silverware and their portfolio of luxury brands for over 15 years. On their brand journey we have collaborated with Harrods, Selfridges and Mappin & Webb to champion their retail presence.

Over this time we have created a new brand identity, advertising, product brochures and commissioned photography to convey the heritage of Carrs manufacturing and product range for both cutlery and giftware.

488

Giftware catalogue pages

400%

Increase in organic conversions

412%

Increase in paid search conversions

Carrs Silver logo
Carrs Silver adverts in Harrods brochure
Osborne book (
Carrs Silver adverts in Harrods brochure
Carrs Silver triptage for Harrods brochure
Carrs Silver imagery for Harrods brochure
Carrs Silver showroom in Harrods, London
pride of place

In the world's most famous retail store

Our first commission was to reposition the Osborne brand in the luxury Silver Room at Harrods against the Parisian giant Christofle, and new entrant to the market, Aston Martin.

Our response was to create a new brand identity, luxury brand book and a suite of adverts aimed exclusively at Harrods Black Tier customers.

Carrs Silver centre piece
our relationship

Continues to shine

Following the success of the Osborne brand we were asked to reposition the Carrs brand itself, which has a wide portfolio of cutlery, tableware and giftware.

Carrs Silver brochure cuts
Carrs Silver brochure being designed
The Carrs Collection 2014
Interview with Ron Carr, Chairman & Managing Director of Carrs Silver), in a brochure
tableware

With a contemporary edge

Taking the world famous Carrs Silverware brand into the high-end hotel and restaurant market required a distinct strategy to engage hoteliers and Michelin starred restaurants. We created a beautiful brochure and responsive website that oozes with quality.

Carrs Silver brochure
Carrs Silver brochures
Carrs Silver brochure spread
Carrs Silver brochure spread
Carrs Silver brochure spread

488

Giftware catalogues 
pages

400%

Increase in organic conversions

412%

Increase in paid search conversions

Vivid’s work for Carrs and Osborne has been truly revolutionary for both brands. They have taken two very historical brands and completely repositioned them in the market place adding energy and flair!

Richard Carr

Managing Director